Legal Information

This website is facilitated on behalf of the Argyll Coast and Islands Hope Spot, as part of the Coastal Communities Network, Scotland (CCN). It is administered by the Community Association of Lochs and Sounds (CAOLAS), which is formally constituted as a Scottish Charitable Incorporated Organisation (SCIO) with Scottish Charity number SC047982.

You can access most of the pages on the website without giving us your personal information. However, where you have the option to provide us with your personal information through the website, by submitting your personal information, you consent to our use of the information as set out in this privacy policy and in the privacy statements that appear on the forms through which you submit your personal information.

Published Date: 06/06/2019

Last Update: 16/09/2019

Privacy Statement

The Argyll Coast and Islands Hope Spot is committed to protecting the privacy and confidentiality of information provided by all users of this website.   We will only store your information if we have a lawful basis for doing so.

Below you can learn more about the different types of personal data that the Argyll Coast and Islands Hope Spot collects, how and why we process that data, and who you can contact if you have any questions about the data we hold or the ways in which we process it.

The Argyll Coast and Islands Hope Spot will never use anyone’s personal details in any way that they would not reasonably expect.

All personal data received and controlled by the Argyll Coast and Islands Hope Spot is stored securely in the UK. By choosing to give us personal data via this website you therefore acknowledge (if you live outside the UK) that this will be transferred outside of your country of residence.

Information collected

You may provide us with information about you by filling in forms on the website or by corresponding with us by phone, e-mail or otherwise. This includes information you provide when you register to use the website and when/if you report a problem with the website. The information you give us may include your name, address, e-mail address and phone number. We also collect information automatically about your site visit, as per the User Statistics information below.

If you contact us (by any method) about the website, we may keep a record of that correspondence and use your contact details to reply to you. Communications in connection with the website may be sent to you from us by email. Please note that email is not a fully secure means of communication. Whilst we try to keep our systems and communications protected against viruses and other harmful effects we cannot guarantee this.

Use of Information

If you change your mind about being contacted in the future, please let us know by emailing

We will use your contact details for the purposes described when the information was originally collected.  We will only keep your data for as long as is necessary.

We employ security measures to protect your information from access by unauthorised persons and against unlawful processing, accidental loss, destruction and damage.

Third Parties

The Argyll Coast and Islands Hope Spot will never trade, sell or share your personal details with any third party, charity or commercial organisation unless it is strictly necessary for processing a mailing list for which you have chosen to sign up to, or you have specifically asked us to do so. We do not rent or share lists with other organisations, and we will never do so. We will not pass information to any third parties unless otherwise set out in this Privacy Policy and unless you have agreed that we can.

Stop communications

If you have signed up to any regular communication, you can email us at any time to stop receiving any information about the Argyll Coast & Islands Hope Spot or the Coastal Communities Network, or to ask us to erase your data, by contacting Please note if you request to stop receiving communications, we will need to store your details on a database to enable us to comply with your request (even if we erase your data from our other systems).

Data Rights and Removal

If, with your consent, your personal data is used on the website, you have the right for your personal data to be removed from the Website at any time, should you wish to discontinue use of the Website.

You can opt out of any email correspondence at any time by contacting the moderators at


You have the right to object to us processing your data based on our legitimate interests or the public interest.

Subject Access Request

You can request a copy of the data we hold in relation to you. We commit to providing this within one month of receipt of your request. We will only withhold data in limited circumstances where we have legitimate reasons for doing so (for example, where releasing this information will affect another person’s privacy rights).  Please contact the Data Protection Lead (details below) to request this information.

Keeping data up to date

We will do our best to ensure that all data we hold is kept as up to date as possible. If your information changes or you think the information we have is incorrect, please let us know so that we can make the necessary amendments to our records.


We will only keep your data for as long as is necessary. We will delete your information as soon as there is no longer any legitimate reason to retain it.

User Statistics

Our website uses Cookies, which are small text files that are stored on your computer when you visit some websites. We use cookies to help identify your computer so that we can optimise your user experience by helping us to understand which pages users find most interesting, and to enable registered members to login.

You can choose to disable any Cookies already stored on your computer. Please be aware that disabling cookies may stop our website from functioning properly.

Using Cookies, our website will track the pages you visit and record other user data such as whether you were referred via a search engine. We can then view a summary that aggregates the data from all of our visitors, but not your individual behaviour.

When you visit the website, our server will automatically record your IP address and the time and duration of your visit, but these are stored as anonymised data, where the digits are replaced by a string of symbols which cannot be un-coded.  This information cannot be used to identify individual users and we do not record any physical location details. We do not use Google Analytics on this website.

There is no social media functionality linked with this website and we do not share any data from the site to any social media platforms.

How we update this Privacy Statement

We may amend this Privacy Statement from time to time in order to reflect changes in the law, best practice or our internal procedures. You can see the last date at which any amendment or addition was made to this Privacy Statement at the top of this page. Please therefore review this Privacy Statement regularly to ensure you are aware of any changes to it.


We are committed to protecting your personal information. If, however, you have a concern about how we have handled your data or about the contents of this Privacy Statement, or if you feel we may have mishandled your personal information, please contact us. We will respond efficiently to any complaints we receive.

Last updated: 16 August  2019